Terms of Service

1. Agreement to terms

By accessing BuckinghamPalace.co.uk (the “Site”), you agree to these Terms of Service and applicable laws. If you do not agree, you must not use the Site. The Site is an independent guide and is not the official website of Buckingham Palace, the Royal Collection Trust, or the Royal Household.

2. Intellectual property

Text, layout, graphics, and other original material on the Site are protected by copyright and related rights. Third-party names, images, and trademarks (including references to Buckingham Palace and royal institutions) remain the property of their respective owners and are used here for descriptive and editorial purposes only.

• You may view and print pages for personal, non-commercial use
• You must not copy, scrape, or republish substantial parts of the Site without permission
• You must not use our branding or logos to imply endorsement where none exists
• Hotlinking or framing the Site in a misleading way is not permitted

3. Newsletters, enquiries, and communications

If you contact us, sign up for updates, or use any interactive feature we offer, you agree to provide accurate information and not to misuse those channels. We may suspend or refuse communications that appear abusive, fraudulent, or unlawful.

4. Prohibited activities

You may use the Site only for lawful purposes and in line with these terms.

5. Information and disclaimers

We aim to keep visitor information helpful and up to date, but opening times, prices, routes, and policies can change without notice. Official decisions about access, security, and events rest with the relevant authorities and operators. Always confirm details with Royal Collection Trust or other official sources before travelling.

6. Third-party links and widgets

The Site may include links to third-party websites, maps, ticketing partners, or embedded tools (for example affiliate or booking widgets). We do not control those services. Their terms, privacy practices, and availability are governed by the third party. Use of third-party services is at your own risk.

7. Limitation of liability

To the fullest extent permitted by law, BuckinghamPalace.co.uk and its operators shall not be liable for any indirect, consequential, or special loss, or for loss of profit, data, or goodwill, arising from your use of the Site or reliance on its content. Nothing in these terms excludes or limits liability that cannot be excluded under English law.

8. Indemnity

You agree to indemnify and hold harmless the operators of the Site against claims or losses arising from your breach of these terms or misuse of the Site, except where such claims result from our own unlawful act or gross negligence.

9. Suspension

We may restrict or withdraw access to the Site or any feature at any time, for example to address security issues or legal requirements, without prior notice where reasonably necessary.

10. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, subject to any mandatory rights you have under local consumer laws where you live.

11. Changes to these terms

We may update these Terms from time to time by posting the revised version on this page. The “Last updated” date will change when we do. Continued use of the Site after changes constitutes acceptance of the updated terms.